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Overview

 

 

For any payment need, you can phone the call center, visit a nearby branch or Interactive Teller Machine (ITM), or pay online.

Call 800.676.5328

24 Hours a Day / 7 Days a Week

Open every day of the year except Thanksgiving and Christmas.
Open 9:00 AM–5:00 PM on federal holidays.

Use account or debit card information from another financial institution to make a payment. There is no charge for the service.

Visit a branch or ITM

ITMs offer live tellers and extended hours:
Monday-Friday
8:00 AM-7:00 PM
Saturday
8:30 AM-1:00 PM

Branch hours vary.

Find locations and branch hours

 

Pay Online

Make one-time or recurring payments online. 

Pay Online

 

 

loan

Automate

Establish and manage recurring, automated payments from another financial institution. Click Pay Online, choose Make a Payment, then Register. There is no charge to set up this easy payment option. Need help? Call 800.676.5328.

Pay Online

 

online or mobile banking

Log in to online banking or the mobile app and select the Payments button to quickly make payments from your ORNL FCU accounts.

 

Mail

ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831

For proper posting, reference the loan number on the check. If you need help finding your loan number please call 800.676.5328 or stop by a local branch. 

Credit Card

online banking

To check balances, view statements, and make payments, log in to Online Banking. Pay your card from another financial institution by selecting Information then Payments. Payments made before 6:00 PM Eastern time will be applied the same day. 

LOG IN OR ENROLL

credit-card-payment-information

mail

Mailing Address

VISA
P.O. Box 71050
Charlotte, NC 28272-1050


Overnight Address

Payment Processing Department
PSCU
560 Carillon Parkway
St. Petersburg, FL 33716

Mortgage

ONLINE SERVICE CENTER

We partner with RoundPoint Mortgage Servicing Corporation to service your mortgage including payments, statements, escrow, and tax documents. Make one-time or recurring payments online. 
Mortgage Service Center




For help with payments, requesting a payoff, or other questions about your mortgage, call 800.224.5869.

***Special COVID-19 response payment assistance is available. If you need help, call 800.224.5869 Monday-Friday 8:00 AM-9:00 PM, Saturday 10:00 AM-3:00 PM Eastern. 

MAIL

Please write your loan number on your check or money order and send to the Payment Processing Center listed below:

Payment Processing Center                                             
ORNL Federal Credit Union
c/o RoundPoint Mortgage Servicing Corporation
P.O. Box 674150
Dallas, TX 75267-4150

 

Overnight/Express Payments

ORNL Federal Credit Union
c/o RoundPoint Mortgage Servicing Corporation
Attn: Lockbox 674150
4400 Amon Carter, Suite 110
Fort Worth, TX 76155