Call

Call Center

24 Hours a Day / 7 Days a Week*

Toll Free 800.676.5328
Local 865.688.9555
*Closed Thanksgiving and Christmas.
Open 9:00 AM–5:00 PM on other federal holidays.

Debit Card

Support 888.918.7754
Activation call must be made from phone number on file.

Credit Card

Support 866.820.3758
Activate**  800.527.7728
Change PIN  888.886.0083
Report Lost / Stolen  800.449.7728
**Activation call must be made from phone number on file.

Branches

Toll Free 800.676.5328
Local 865.688.9555

LaFollette 423.562.8948
Madisonville 423.442.6061
Morristown 423.581.9800

Locations

Telephone Banking

24 Hours a Day / 7 Days a Week
For balances, transfers, history, and more.

Toll Free 800.261.0290
Local: 865.687.3922