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Call Center
24 Hours a Day / 7 Days a Week*
- Toll Free 800.676.5328
- Local 865.688.9555
*Closed Thanksgiving and Christmas.
Open 9:00 AM–5:00 PM on other federal holidays.
Debit Card
- Activate**, Change PIN 866.902.7348
- Mobile Wallet 866.902.7348
- Disputes, Report Lost / Stolen 866.902.7348
- Questions, Transactions 800.676.5328
**Activation call must be made from phone number on file.
Credit Card
- Support 866.820.3758
- Activate*** 800.527.7728
- Change PIN 888.886.0083
- Report Lost / Stolen 800.449.7728
***Activation call must be made from phone number on file.
Branches
- Toll Free 800.676.5328
- Local 865.688.9555
- LaFollette 423.562.8948
- Madisonville 423.442.6061
- Morristown 423.581.9800
Telephone Banking
24 Hours a Day / 7 Days a Week
For balances, transfers, history, and more.
- Toll Free 800.261.0290
- Local: 865.687.3922
Correspondence
ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831
Media Contact
ORNL FCU
c/o: Marketing Department
P.O. Box 365
Oak Ridge, TN 37831
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