chat

Online Chat

We're happy to help you through our chat feature. All you need is your account number. It's secure, convenient, and just as easy as texting a friend.

Chat

Monday-Friday: 8:00 AM-6:00 PM
Saturday: 8:30 AM-1:00 PM

call

New Extended Call Center Hours

Toll Free 800.676.5328
Local 865.688.9555

Monday-Friday
7:00 AM-8:45 PM
Saturday
8:30 AM-5:00 PM
Sunday
9:00 AM-5:00 PM

Open every day of the year except Thanksgiving and Christmas.

Debit Card

Activate / Change PIN  866.985.2273
Report Lost / Stolen  888.918.7754  

Credit Card

Account Information 800.654.7728
Activate  800.527.7728
Change PIN  888.886.0083
Report Lost / Stolen  800.449.7728

Bill Pay

Transaction Inquiry  877.739.1385

Branches

Toll Free 800.676.5328
Local 865.688.9555

LaFollette 423.562.8948
Madisonville 423.442.6061
Morristown 423.581.9800

Locations

email

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Mail

Correspondence and Payments

ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831

Media Contact

ORNL FCU
c/o: Marketing Department
P.O. Box 365
Oak Ridge, TN 37831

Careers

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Our Culture & Opportunities