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Call Center

24 Hours a Day / 7 Days a Week

Toll Free 800.676.5328
Local 865.688.9555

Debit Card

Activate**, Change PIN 866.902.7348
Mobile Wallet 866.902.7348
Disputes, Report Lost / Stolen 866.902.7348
Questions, Transactions 800.676.5328

**Activation call must be made from phone number on file.

Credit Card

Support 866.820.3758
Activate*** 800.527.7728
Change PIN 888.886.0083
Report Lost / Stolen 800.449.7728

***Activation call must be made from phone number on file.

Branches

Toll Free 800.676.5328
Local 865.688.9555
LaFollette 423.562.8948
Madisonville 423.442.6061
Morristown 423.581.9800

Locations

Telephone Banking

24 Hours a Day / 7 Days a Week
For balances, transfers, history, and more.

Toll Free 800.261.0290
Local: 865.687.3922

Telephone Menu Options (PDF)

Mail

Correspondence

ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831

Media Contact

ORNL FCU
c/o: Marketing Department
P.O. Box 365
Oak Ridge, TN 37831

Loss Payee Information for Insurance Providers

Vehicle Insurance