Scammers have been calling ORNL FCU members pretending to be Credit Union employees. They ask for personal information to gain access to personal accounts.
give any part of your Social Security Number, Online/Mobile Banking username or password, any access code, or debit/credit card details (including expiration date and security code) to a caller. We will never
call you to request this information. We will never
ask you to purchase a Green Dot or other prepaid gift card to secure your account or make a payment.
NOT SURE IF THE CALL IS FROM THE CREDIT UNION?
Hang up the phone. Call the number on the back of your debit/credit card or call us directly before sharing personal information. Obtain the call back phone number from an independent source like our website, ornlfcu.com, NOT from the caller or your caller ID.
to learn more about protecting your personal information.