Scammers have been calling and texting ORNL FCU members pretending to be Credit Union employees. They ask for personal information to gain access to personal accounts.
REMEMBER: Never give any part of your Social Security Number, Online/Mobile Banking username or password, any verification code, or debit/credit card details (including expiration date and security code) to a caller. We will never call you to request this information. We will never ask you to purchase a Green Dot or other prepaid gift card to secure your account or make a payment.
NOT SURE IF THE CALL IS FROM THE CREDIT UNION? Hang up the phone. Call the number on the back of your debit/credit card or call us directly before sharing personal information. Obtain the call back phone number from an independent source like our website, ornlfcu.com
, NOT from the caller or your caller ID.