Security & Privacy

How We Protect Your Accounts & Privacy

Fraudsters will try all kinds of tricks and scams to try to gain access to your financial and personal information. Learn more about the different types of scams to watch out for and what to do it you've become a victim of a scam.

What you can do to protect your accounts

Fraudsters will try all kinds of tricks and scams to try to gain access to your financial and personal information. Learn more about the different types of scams to watch out for and what to do it you've become a victim of a scam.

Scams

Fraudsters will try all kinds of tricks and scams to try to gain access to your financial and personal information. Learn more about the different types of scams to watch out for and what to do it you've become a victim of a scam.

check fraud

There are many ways criminals use check fraud to get access to your money and account numbers. So how can you prevent yourself from becoming a victim? Click below to learn more.

Card fraud

Credit card fraud is a wide-ranging term for theft and fraud committed using or involving a payment card, such as a credit card or debit card, as a fraudulent source of funds in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account.

identity theft

Identity thieves can use your information to apply for credit, file taxes, or obtain medical services. They can damage your credit status and cost you time and money to restore your good name.  

calculate

Plan ahead with these easy-to-use calculators

Use these handy calculators to determine the down payment needed for a car, what will it would take to make owning your dream home a reality and much more! Please note that the use of calculators is not a guarantee of credit or return on investments.

Videos

Sit back, relax and take a moment to learn more about your finances from our own knowledgeable staff.

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What's YOUR CREDIT SCORE?

Learn about what makes up your credit score and how lenders use it when you apply for credit.
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What Builds Your Credit Score?

Learn tips on how to build your score and things to avoid that may lower your score.


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How to Increase your credit score.

Learn solid ways to increase your credit score and simple reminders that could affect your credit including pay bills on time, avoiding additional debt, possible errors in your credit report, and much more!


Meet our ITMS

In this video you learn all you can do at one of our Interactive Teller Machines, or ITMs, including depositing cash and checks, making loan payments and more! All while speaking to a live, local ITM agent located in our Oak Ridge headquarters.

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Credit Unions vs Banks

Do you know the difference between a credit union and a bank? This short video highlights the differences including credit union's lower fees and loan rates and their volunteer boards of directors.