Telephone Banking

Instantly check your balances and transfer funds from your telephone.

Pick up a telephone anywhere in the country, punch a few keys and your credit union is at your service 24 hours a day, 365 days of the year. This member service is known as Telephone Banking. Best of all, this service costs you absolutely nothing.

With ORNL FCU's Telephone Banking, you can check on account balances, transfer funds between credit union accounts, learn if checks have cleared and much more. You can even have an individual account summary or an entire statement of your accounts faxed directly to any fax machine you choose.


  • Check account balances
  • Make transfers between credit union accounts
  • Confirm deposits and payments to and from your accounts
  • Retrieve dividend and interest details
  • Make loan payments via transfers
  • And much, much more!

Use your credit union whenever you want... 24/7!

The service is free to all members. As soon as you enroll, you can use it right away, as much and as often as you desire. Here’s how:

  • You will need a touchtone phone and your ORNL FCU account number.
  • Dial 865-687-3922 locally, or 1-800-261-0290 outside the area.
  • Then, just follow the simple instructions. It’s that easy.

For a listing of Telephone Banking Codes, click here.