Kyria England

Mortgage Banking Officer

Kingston, Lenoir City, Oak Ridge Lab, Sevierville

• NMLS #477011
• 865.425.2699
• kengland@ornlfcu.com

Kyria joined ORNL FCU’s mortgage lending department in 1998. She spent her first seven years as a Mortgage Processor and has been a Mortgage Loan Originator working in the Oak Ridge Branch for 10 years.

• I used to have a cat named Blue that was solid white and completely deaf.
• I would choose a chocolate dessert over steak for dinner, if given the choice.
• I enjoy volunteering each year at the Fantasy of Trees to benefit East Tennessee Children’s Hospital.
• Pineapple does NOT belong on pizza!

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Renata Farley

Mortgage Banking Officer

Athens, Farragut, Loudon, Middlebrook, Northshore

• NMLS #477009
• 865.220.6854
• rfarley@ornlfcu.com

Renata started with the credit union in 1998 and has worked in the mortgage industry ever since. She has actually been in the banking industry her entire life, starting when she was just 15 years old! She has worked as a File Clerk, Teller, Consumer Loan Officer, and Member Services Supervisor — all at various credit unions across the United States and abroad. Renata has a Bachelor of Science degree in Business Administration from California State University at Sacramento and has received numerous production awards from the Knoxville Mortgage Brokers Association – Bronze, Silver, and Gold.

• I am a native Californian. I’m now a Tennessee transplant married to a former Air Force pilot who is a Tennessean and UT alumni.
• We lived in England for three years before coming to Knoxville in 1998.
• I am definitely all VOL, as my children now attend UTK!
• I love Golden Retrievers! I have owned 5 of them total, but currently have two, Duke & Ellie.
• Pineapple DOES belong on pizza! Though, meat lovers is my #1 choice.

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Keyianna Flack

Mortgage Banking Officer

Clinton, East Knoxville, Karns, LaFollette, Millertown

• NMLS #2176519
• 865.220.1020
• kflack@ornlfcu.com

Keyianna began her career at the Credit Union in 2010 as a part time teller and became a HELOC Specialist in 2021. She is a huge fan of Lady Vols Basketball and loves spending time outside whenever she can.

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Crysta Johnson

Mortgage Banking Officer

Bearden, Halls, Morristown, Newport, South Knoxville, West Knoxville

• NMLS #695850
• 865.560.7472
• cjohnson@ornlfcu.com

Crysta has worked in credit unions for over 18 years in just about every capacity. She has been a teller, head teller, financial service officer, HELOC specialist, and is now a mortgage loan originator. Crysta enjoys helping members achieve financial goals, whether it is obtaining a dream vehicle or consolidating debts to improve overall financial wellbeing—now, Crysta looks forward to helping members do the same with their home!

• I have a culinary degree and love to cook.
• I love to travel. If there were no financial restrictions, I would always be gone.
• Pineapple belongs on pizza, if that’s what you like!

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Heather Rankin

Mortgage Loan Officer

• NMLS #477010
• 865.220.6870
• hrankin@ornlfcu.com

Heather has been providing mortgage loans for 20 years. She attended the University of Tennessee, Knoxville and served on the Board of the Knoxville Mortgage Bankers Association for three years. Mortgage lending is never a dull moment for Heather, as she loves a good challenge! 

• I have been married for 22 years!
• I have 2 teenage sons, Blake and Cole, as well as 2 boy dogs, Cowboy and Scooby — so I am outnumbered!
• My house loves football and fishing. Blake, 17, is a senior who plays football and Cole, 15, fishes on the high school team — which my husband co-captains!
• I attend Grace Baptist Church and love it!
• I’m probably the only person that doesn’t like pizza, or pineapples. So I would say pineapple does NOT belong on pizza!

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Karen Coffey

Mortgage Loan Officer

• NMLS #167262
• 865.425.3380
• kcoffey@ornlfcu.com

Karen is an NMLS licensed mortgage loan originator and has been with ORNL FCU since 2015.  She began her career in the mortgage industry in 2001 in Morristown. She enjoys getting to know our members and welcoming new members into our credit union family. She is proud to be able to offer cutting edge loan products and services. Tailoring loans to member’s personal needs is very important, and she is happy that she’s part of a cooperative that focuses on always doing what is right for the member.

• Daily enjoyment for me is family time, especially being a part of my two grandchildren's lives.
• I also am very content spending time horseback riding and boating.
• I love the outdoors!
• Pineapple does NOT belong on pizza!

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Roy Ogle

Mortgage Loan Officer

• NMLS #477007
• 865.813.2412
• rogle@ornlfcu.com

Roy has been in the mortgage lending business for over 15 years in different capacities. He previously worked as a mortgage broker and was involved in wholesale operations at JP Morgan Chase.  He has been a mortgage loan originator at ORNL FCU since 2008. Roy has a Bachelor of Arts from the University of Tennessee, Knoxville in Economics and has worked with both Hamblen and Sevier Counties’ Chamber of Commerce.

• I love spending time with my family.
• I love UT football. GO VOLS!
  

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Brooke Wilkie

Mortgage Banking Officer

Alcoa, Madisonville, Maryville

• NMLS #2500569
• 865.268.4760
• bawilkie@ornlfcu.com

 

I began my career in corporate banking as a call center representative, initially thinking it would be a temporary role. However, the more I learned about the credit union industry, the more my interest grew. I transitioned into lending and quickly discovered a passion for helping people with their financial needs. That passion deepened when I moved into mortgage, where I knew I had found my career path. Since then, I’ve continued to grow and thrive in the banking industry.

Fun facts: 

• I love to line dance
• I have a crazy dog named Peach that I rescued
• I love to travel
• Pineapple DOES belong on pizza… but only if there’s also ham!

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